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Report status

The reports table has different columns that allow you to know in detail the information of the requested report.

There you will find a column called "Report Status". There are two options for this column:

  • Delivered: means it is already available to view, download, share and/or update.

  • On hold: means that the report was requested and is still in the process of being updated.

If you want to know in detail the tracking of a report, there is a column called "Ticket ID". With this ID you can request support or more information by opening a case with our customer service team at https://www.cialdnb.com/es/atencion-cliente/.