At CIAL we have a support team that can help you with questions about the service, platform or reports.
You have two options to contact us:
In the CIAL360 platform, on the top right hand side you will find the "Help" section where you can find the knowledge base, the chat and the customer service form.
On the official CIAL website, on the top right hand side you will find the "Customer Service" option: https://cialdnb.my.site.com/CustomerService/s/?language=en_US